A new version of the Patient Access service is being launched on 30 May 2018. This version brings a redesigned user experience, simplified registration and sign in, support for EPS pharmacy nominations and an all-new self-serve support site.
All existing Patient Access service capabilities (booking appointments, ordering repeat medication, viewing of medical record and messaging your practice) will continue to be available in the new version, with changes focused on making using these capabilities more intuitive and user friendly.
There is still a big push for as many patients as possible to sign up for online access to be able to book appointments, order prescriptions and access their medical records.
To sign up to online access full details are available on our website. Please complete the relevant form or come into reception to ask for a form to sign up. Once completed you will need to come to the surgery with valid photo ID e.g. passport, driving licence or bus pass. You will then be given the details to enable you to set up your own password and security questions. Once this is done you will have online access. For confidentiality reasons this service is only available for over 18s.
You can request additional access online but this access will only be given once formal ID and the Registration Form has been received by the Surgery and further checks have been made by the GP.
USEFUL TIPS FOR USING EMIS ACCESS
Please always type where you would like your script to go in the comment box first, e.g Boots, Pier Avenue; Prescriptions to you, Pier Avenue; Boots, St Osyth etc.
If you would like to order something that is not shown on your repeat screen, please put this clearly in the comment box with the strength of tablet/cream, the instructions and the amount, e.g Aspirin 75 mgs once a day, 28 tablets.
Please allow 5 working days if collecting from a chemist and 2 days if collecting from the surgery.
If you have requested your medication early for holiday please put the reason in the comment box.
If the GP has altered your medication, please be aware that the medication shown in your EMIS access home page may not show the change so please make us aware of any alterations to your medication in the comment box.