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Suggestions, Complaints and Praise

CoffeeCupOurs is a large practice and occasionally things don’t work out at we might have anticipated. We welcome constructive criticism and suggestions on how to improve our services.

We also like to receive letters telling us what we have got right!

If you have any comments or complaints about the surgery, please contact the Practice Manager. If the matter concerns your treatment, please contact your doctor. Contact can be made in person and/or in writing or through the "Contact details" on the left hand side of this page. 

Your Primary Care Trust

This surgery is under contract with

North Essex Primary Care Trust.
659-662. The Crescent,
Colchester Business Park,
CO4 9YQ.
Tel: 01206 288500

Local Office:

Kennedy House
Kennedy Way,
Clacton on sea.
Tel: 01255 206060

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website